Clearance Support Agent( DHL Express)

About Us

Leading the way in international logistics across an unparalleled network of 220 countries and territories. With decades of experience, we’re your ideal partner for flexible, sustainable shipping to support your growing business and help you expand into new markets.

DHL website terms and conditions and a statement on DHL’s commitment to user privacy on its websites can be found here: https://www.dhl.com/us-en/home.html

Our international network covers more than 220 countries and territories worldwide and includes decades of shipping, logistics, and e-commerce experience.

About the job

Facilitate shipment clearance process, liaising with internal stakeholders and external officials.

Supported customer queries and provided the information and guidance needed.

For the clearance process.

•  Liaise with relevant regulators on problems relating to duties and shipments.
•  Comply with the regulatory policies & Procedures.
•  Maintain records of the clearance process and update customers from time to time with necessary information and requirements.
•  Should be a holder of CHA Certification
•  GCE Ordinary Level
•  Fully conversant in MS Office packages (Word, Excel, PowerPoint)
•  Communication Skills both spoken & Written.
•  A “Can do” spirit
•  Excellence Customer Facing skills (Internal & External)
•  A Self Starter
•  A Team player

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